Our Guest Services team will be more than happy to assist with any requests.

Hair dryers and irons are provided onboard and please contact us regarding special electronic devices.

Guests are permitted to bring drones, though they must be stored safely in their suites as their use on board is strictly forbidden. Drones can be used off the ship and outside of port areas where allowed. Guests are fully responsible for complying with local authority regulations and for obtaining any necessary permissions for drone operations. Any liability, including environmental damage resulting from drone usage, is the guest’s responsibility. Explora Journeys assumes no liability for drones that may be confiscated by local authorities for violating local laws or for any accidents or injuries resulting from drone flights.

Complimentary Wi-Fi is available in suites and public areas for unlimited web browsing, emails, social media, messengers, and voice and video calls. Please note that the Wi-Fi connection on board depends on the satellite positioning and, at times, can be unstable or discontinued depending on the weather conditions, navigation area, or other technical restrictions beyond our control.

You are able to use the Wi-Fi onboard for calls and work however however please note that it may not be possible to make and receive telephone calls when we are sailing. In case you need to make or take an important call, please ask one of our hosts and they will assist.